A Holland & Barrett colleague standing outside of a store wearing a face covering

Keeping safe in Holland & Barrett stores

Our stores are open

Our stores continue to remain open during the current time, with protective measures in place, to support you with your health and wellness essentials.

The health and safety of our team, customers and community is still our top priority. We have taken several precautionary measures, including the following, to ensure that our stores are safe and hygienic for your shopping experience.

We look forward to welcoming you safely in store.

Our safety measures

Open door policy

We have an open-door policy so you can avoid touching door handles

Limiting capacity

We are limiting the number of customers in store at any one time


Floor signs will direct you around the store and help you and colleagues maintain 2m social distancing


Our stores are being cleaned more frequently


Protective screens have been installed at the checkout


We encourage you to use contactless payment when possible

Self scanning

You can now self-scan your loyalty card


Where possible please take an e-receipt to limit contact

Our store colleagues are here to help

We understand that all these precautions will mean changes to your usual shopping experience. If you have any questions or concerns about these safety measures, please speak with one of our store colleagues, who are also still on hand for all your wellness needs.