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Experts in your body's language

Our Wellness Champions have done 500,000+ hours of UK-accredited wellness training through our Body Academy. Book a consultation for free expert advice now.

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Talk to a Wellness Champion today

Get a free 15-minute consultation with one of our Wellness Champions for expert advice – simply select your wellness need.

★★★★★

“Perfect very helpful and knowledgeable. Thank you so much.”

Feedback from 15 minute consultation with a Wellness Champion.

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Customer reviews

Super helpful, friendly and knowledgeable and easy to talk to
I felt truly heard. My symptoms and questions were fully validated
Perfect service: helpful knowledgeable and really appreciated
Female having blood test in clinic

Introducing Randox Health

Take a closer look at your health with H&B Health Tests, in partnership with Randox. From essential vitamin levels to broader insights, our blood tests analyse key biomarkers to give you a clearer picture of what’s happening inside your body, helping you identify areas that may need extra support. Choose the option that works best for you – whether that’s testing at home or visiting a clinic.

Learn more

FAQs

I've booked an appointment – what happens now?

You'll receive an email and text confirming your 121 video appointment – your email will include a link to access the video call on the date and time you've selected. You'll also get a calendar invitation, text and email reminders in the lead-up.

Now your appointment is booked, it's a great time to think about what questions you want to ask and what you hope to get from the session – note these down and have to them to have to hand during the appointment. 

 

What happens during an online appointment?

Our online appointments are video calls. You can access your appointment using a computer, mobile phone or tablet device as long as it has a connection to the internet – there's no need to download any apps or install any software. 

You may want to bring something to take notes as you'll be getting lots of great advice and information. All video calls are recorded and you'll receive a follow-up email detailing the conversation.

 

What qualifications do your Wellness Champions have?

With over 500,000 hours of accredited training, our experts know wellness inside and out.

All our in-store Wellness Champions and Store Managers complete hours of advanced wellness training – the equivalent of an a-level qualification.

Their training is completed via our in-house Body Academy. This is an award-winning learning platform that’s been verified by external and internal scientific experts and medical practitioners.

From gut health to energy, our experts are trained across all your wellness needs and 195 ingredients and counting. 

Simply select the wellness need you need support with and we can help.

 

Terms and conditions

1. Online appointments are subject to availability.
2. One free appointment per customer. We reserve the right to cancel or terminate subsequent appointments booked.
3. Customers must be 18 years of age or older, and the consultation must be for their personal use only. The customer making the booking must be the person attending the appointment and cannot discuss the health or wellbeing of others during the session.
5. All appointments are recorded – for our privacy policy see https://www.hollandandbarrett.com/info/privacy-cookie-policy/. In the event that customers use offensive or inappropriate language or behaviour, the appointment will be terminated immediately, and the recording will be shared with the police.
6. This is not a diagnostic service, and all nutritional advice will be based on customers’ symptoms of any previously diagnosed conditions which are disclosed. 

 
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