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Looking for a more in-depth consultation? Book with a Nutritionist
If you have more complex goals or wellness concerns and would prefer an in-depth consultation with one of our in-house nutritionists who are qualified to provide personalised and practical advice on diet, lifestyle, and supplementation, why not book a 45-minute 1-to-1 virtual appointment?
During this session, our nutritionist will seek to understand your personal circumstances in detail and provide advice on how you can address your health and wellness concerns. All conversations are secure, fully confidential and take place from the comfort of your own home.
How our online health & wellness consultations work
Step 1
Chat to an advisor now or book your appointment using our online calendar. We offer time slots 8am-8pm 7 days a week.
Step 2
Attend your appointment through our video service. A reminder and calendar invite will be sent to you for easy access.
Step 3
Leave us a review at the end of your call to help us improve the service.
How our health experts can help
Which vitamins are right for you?
Our latest customer satisfaction scores
Did the support live up to your expectations?
Did you feel you received the right advice for your enquiry?
Would you use the service again?
Frequently Asked Questions
Each video call is 15 minutes long.
Our qualified in-store advisors are able to support your product enquiry from a wide range of Holland and Barrett Vitamins, Supplements and more.
If you have a query about Ordering, Rewards for Life or Subscribe and Save, you can visit our Help Centre
To track your parcel or parcel deliver schedule, visit the Track My Order
If you have a query about your delivery, order issues or delivery methods etc..., please visit the Ordering page on our Help Centre where you will find all the information to help you.
Should you want to place an order, you can do so on our website here or you can place place an order over the telephone
To track your parcel or parcel deliver schedule, visit the Track My Order
The advisors will not be able to support you on the call about these items.
If you have any queries about your Rewards for Life card, please visit the Rewards for Life knowledge base at our Help Centre
The health and well being advisors will not be able to support you on the call about these items.
If you have any queries about your Subscribe and Save, please visit the Subscribe and Save knowledge base at our Help Centre
The health and well being advisors will not be able to support you on the call about these items.
A computer, mobile or tablet device with an internet connection, webcam and microphone.
There are no downloads required and nothing to install. You can enter the video call through one click from your email and calendar appointment or from the text message reminder.
All our video calls are end-to-end encrypted and fully secure. Each video call has a unique link, which only you can access. Your link automatically expires after the video appointment finishes.
As a customer, you will receive a confirmation email with a link that leads to the online video room immediately after scheduling. In this email you will also find a calendar invitation, so that you can immediately add the appointment to your calendar. You will also receive a reminder email and SMS text message so that you do not forget the appointment and can quickly access the link.
Yes you will be seen on the call as the video option is turned on. You do have the option to turn off your video when joining or during the call, and the advisor will not be able to see you. You will need to keep on your microphone so we can chat.
You can make numerous appointments and you can make several bookings if you need more information.
We operate on a 7 day a week and 8am to 8pm to allow for convenient discussions outside of working hours.
Yes, during the call you can choose to share your screen, web browser or web browser tab to support conversation
Not at this time, although our advisors are able help you select items that they recommend which you can purchase after the call either through our online shop or in-store.
Which vitamins are right for you?
How our online health & wellness consultations work
Step 1
Chat to an advisor now or book your appointment using our online calendar. We offer time slots 8am-8pm 7 days a week.
Step 2
Attend your appointment through our video service. A reminder and calendar invite will be sent to you for easy access.
Step 3
Leave us a review at the end of your call to help us improve the service.
How our health experts can help
Our latest customer satisfaction scores
Perfect very helpful and knowledgeable. Thank you so much
Great help and got exactly what I needed.
Very helpful. The consultant was very friendly and knowledgeable.
If you have a query about Ordering, Rewards for Life or Subscribe & Save, you can visit our Help Centre
Frequently Asked Questions
Each video call is 15 minutes long.
Our qualified in-store advisors are able to support your product enquiry from a wide range of Holland and Barrett Vitamins, Supplements and more.
If you have a query about Ordering, Rewards for Life or Subscribe and Save, you can visit our Help Centre
To track your parcel or parcel deliver schedule, visit the Track My Order
If you have a query about your delivery, order issues or delivery methods etc..., please visit the Ordering page on our Help Centre where you will find all the information to help you.
Should you want to place an order, you can do so on our website here or you can place place an order over the telephone
To track your parcel or parcel deliver schedule, visit the Track My Order
The advisors will not be able to support you on the call about these items.
If you have any queries about your Rewards for Life card, please visit the Rewards for Life knowledge base at our Help Centre
The health and well being advisors will not be able to support you on the call about these items.
If you have any queries about your Subscribe and Save, please visit the Subscribe and Save knowledge base at our Help Centre
The health and well being advisors will not be able to support you on the call about these items.
A computer, mobile or tablet device with an internet connection, webcam and microphone.
There are no downloads required and nothing to install. You can enter the video call through one click from your email and calendar appointment or from the text message reminder.
All our video calls are end-to-end encrypted and fully secure. Each video call has a unique link, which only you can access. Your link automatically expires after the video appointment finishes.
As a customer, you will receive a confirmation email with a link that leads to the online video room immediately after scheduling. In this email you will also find a calendar invitation, so that you can immediately add the appointment to your calendar. You will also receive a reminder email and SMS text message so that you do not forget the appointment and can quickly access the link.
Yes you will be seen on the call as the video option is turned on. You do have the option to turn off your video when joining or during the call, and the advisor will not be able to see you. You will need to keep on your microphone so we can chat.
You can make numerous appointments and you can make several bookings if you need more information.
We operate on a 7 day a week and 8am to 8pm to allow for convenient discussions outside of working hours.
Yes, during the call you can choose to share your screen, web browser or web browser tab to support conversation
Not at this time, although our advisors are able help you select items that they recommend which you can purchase after the call either through our online shop or in-store.