Holland & Barrett

International Delivery

Please find information below about our international delivery options

Delivery options

  • £14.99
  • Express Delivery in 2 – 3 working days

We ship to Australia from www.hollandandbarrett.com, just select Australia at checkout.

  • £9.99
  • 2 – 3 working days

We ship to the US from www.hollandandbarrett.com, just select United States at checkout.

FAQs

If you are not satisfied with any item(s) in your order, simply return the item(s) within 60 days of ordering and we'll exchange or refund it.

Once we have received your returned item(s) we will issue a refund to the payment method used to pay for the order. Please allow 14 days for the refund to show in your account.

For any returns please email our customer services team who will be happy to assist you:

USA: customerservices-usa@hollandandbarrett.com
Australia: customerservicesaustralia@hollandandbarrett.com 

Returns address

You can return your item(s) by posting your parcel back to us at the following address:

Holland & Barrett Direct
Vitality House
Sixth Avenue
Centrum 100
Burton on Trent
DE14 2WP

If you have any lost or missing products from your order then please contact our Customer Care team; phone 01 517 6229 or email us.

Lost parcels must be reported within 30 days of the dispatch date we will not be liable for any loss should you fail to do this.

If you find your products to be damaged in transit, we are willing to offer a refund if the products are returned (within 30 days of the dispatch date) to the returns address below. We will not be liable for any damage if you fail to do this.

We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected.

If the fault is agreed, a full refund will be given for the returned products. Please contact our customer services department who can arrange for your goods to be sent back to us.

Returns address

Holland & Barrett Direct
Vitality House
Sixth Avenue
Centrum 100
Burton on Trent
DE14 2WP

T&Cs

Our prices do not include taxes and tariffs. Customers outside of Ireland may be subject to customs fees and/or import duties and taxes, which are levied once an order reaches your country. We do not cover any additional charges for customs clearance these must be paid for by you (we have no control over these charges and cannot predict what they may be).

Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.

Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that our products are labelled to EU label regulations.